Mettle Respite & Home Support
Mettle was created around a simple belief: support at home should respect the life a person has built. We provide dependable, non-medical respite, personal support, and companionship shaped around each individual’s routines, preferences, and needs. Our goal is to make everyday life at home easier, safer, and more manageable while preserving choice, dignity, and independence.
Why Mettle?
Mettle means courage, resilience, and strength of character, especially when facing difficulty. We chose the name because those qualities remain present throughout every stage of life. Our role is not to take over, but to provide the right level of support while respecting the strength, preferences, and individuality already there.
Founder & CEO:
Ryan Hillier, MBA, BScN, RN
Ryan Hillier is a registered nurse, healthcare leader, and business professional who was born and raised in Chatham-Kent. With a decade of experience across frontline care, healthcare operations, and organizational management, he brings both professional healthcare experience and a strong connection to the community he now serves. He holds a Bachelor of Science in Nursing and a Master of Business Administration and is completing his Doctor of Healthcare Administration, with graduation expected in Fall 2026.
Throughout his career, Ryan has worked closely with patients, families, caregivers, and healthcare teams while leading complex operations and supporting high standards of quality, safety, and service. These experiences shaped his understanding of what families need most from home support: reliability, trust, clear communication, and respect for the individual.
Ryan founded Mettle to bring a professional, dependable, and deeply personal approach to non-medical home support in the community he calls home. He oversees Mettle’s operations, quality standards, PSW selection, and client experience to help ensure every family receives consistent, respectful, and trustworthy support.
